client faq
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Please review the full list of services here. We prioritize funding requests for midwifery care for home birth and birth center births. If you would like to work with a new practitioner not currently in our directory, we will consider adding that practitioner if they are aligned with our values and agree to our processes and payment terms.
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We understand that plans change. You may contact us at any point to request additional services and/or make changes to practitioner choices or funding package. Please note: TVP can only guarantee payment for services that have been confirmed by signature in your funding agreement. The cost of services sought outside of this agreement will be your responsibility.
Once you sign a contract with a service provider or practitioner, certain terms may require mandatory or non-negotiable fees. TVP cannot guarantee the same amount of funding will be transferable to another service provider but we will do our best based on our budget at that time.
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We accept invoices from practitioners for initial deposits and/or retaining fees. We do not offer reimbursements for services that have already been paid.
Note: most Holistic Practitioners, especially midwives and doulas, require a separate service contract if they work with you at any point during your pregnancy. Please read these contracts carefully so that you are aware of any non-refundable payments.
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All scheduling of appointments is done between you and your holistic practitioner (HP). TVP does not schedule appointments.
After you have signed your funding agreement, TVP will send a confirmation email to you and your HPs. We encouraging you to schedule your appointments and invite your practitioners to invoice for services at that time.
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No. TVP does not have the capacity at this time to offer reimbursements.
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Paying it forward can happen in any capacity. Examples include: Taking food to a pregnant or postpartum parent in your neighborhood. Sharing your story either with us or in another space so more people can learn about holistic maternity care. You can also return any unused funds from your Funding Agreement, or donate directly to the TVP healing fund to support our mission.
practitioner faq
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We are currently evolving this process. Please sign up for our newsletter to receive updates on joining our community as a registered practitioner.
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Payment methods include ACH direct deposit or Check. Please note that ACH payments take 2-3 days to process, and checks can take up to 14 days to be delivered via USPS mail.
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Once a client's funding agreement is in place, you will receive a Confirmation email from a TVP representative. At that time, we invite you to submit an invoice to our accounting department.
Payment will be issued within 30 days upon receipt of invoice AND confirmation of service with the client for non-global maternity fees. Practitioners providing global maternity fees (Midwives, OBGYNs and Doula Packages) please see the next section for specific information about TVP payments for your comprehensive services.
You will receive a payment remittance when funds have been issued. Payments are not made on weekends or national holidays.
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We accept invoices from practitioners for initial deposits and/or retaining fees. In these cases, an itemized or second invoice is typically required for the remaining balance, due on or around 36 weeks of pregnancy. We do not offer reimbursements to clients for fees already paid.
TVP issues a 50% deposit for Global Maternity fees to midwives and home birth OBGYNs. Doulas are invited to submit separate invoices for retainer fees. Remaining balances are issued by 36 weeks of pregnancy based on the Due Date provided by the client.
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TVP provides referrals and financial assistance only. We make payments directly to practitioners on the clients behalf. The client's choice of practitioner, location of services, appointments, and any and all other provisions of care, are completely at the discretion of, and solely between, the recipients and you their chosen practitioner.
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Please inform us in writing via email if there are any adjustments/cancellations to a client's needs before services are rendered. TVP will assess our capacity to fund the change based on our current budget. TVP does not take responsibility for the cost of services that are not agreed upon in writing.
Cancelled services may require a return on unused funds. A credit may be possible if you work with us regularly.
The client is always welcome to assume responsibility for the cost of extra services.
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TVP Support Team helps clients connect with holistic practitioners near their location. If you are already registered for payment with us, clients will reach out directly to confirm and initiate care with you. All clients sign a HIPAA Release Forms (PHI) that allow us to communicate with you about payment and services. You will also receive a Client Funding Confirmation email from our Support Team when funding is approved for a new client referral.
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We appreciate it when practitioners pass back unused funds and, if they are able, to set up a reduced rate with our organization to further support our mission. We appreciate any fundraising efforts, collaborations or donations to the healing fund.
donor faq
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You can donate online or by mailing a check to:
The Victoria Project Inc.
1221 State Street
PO Box 90753
Santa Barbara, CA 93101
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Yes, we are a 501(c)3 Non-Profit Public Benefit Corporation
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85-3173347
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If you donate online via our website, an email will be sent immediately that can be used as proof of donation to submit for the tax year that the donation was made.
If you send us a check in the mail, you will receive an email as soon as the check has been cashed and entered into our accounting system, typically within 30-60 days of receipt.
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Donations to The Victoria Project will be used to directly fund safe, dignified holistic pregnancy, birth and postpartum services.
Please see our upcoming impact reports for more detail.
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$8,000
Home or Birth Center Midwifery Care and Postpartum Doula Services
$4,000
Group Prenatal Care
$2,000 - $4,000
Doula Services for Birth or Pregnancy Loss
$100 - $2,000
Lactation Support, Placenta Encapsulation, Childbirth Education, Nutrition, Acupuncture, Pelvic Floor Therapy, Pregnancy & Pediatric Chiropractic Care, Pregnancy Massage, Vaginal Steam Therapy
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We currently do not accept donations for specific services. Please refer to our impact reports for a breakdown of funding allocation per service type.
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Possibly. Please contact us directly for more information at: TVPcommunity@the-victoria-project.com
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Yes! Please contact us directly for more information at: tvpcommunity@the-victoria-project.com